My Best Friend :: essays research papers

Walt Whitman was an American poet, who was born in 1819 and died in 1892 whose work boldly asserts the worth of the individual and the oneness of all humanity. Whitman's defiant break with traditional poetic concerns and style exerted a major influence on American thought and literature. Born near Huntington, New York, Whitman was the second of a family of nine children. His father was a carpenter. The poet had a particularly close relationship with his mother. When Whitman was four years old, his family moved to Brooklyn, New York, where he attended public school for six years before being apprenticed to a printer. Two years later he went to New York City to work in printing shops. He returned to Long Island in 1835 and taught in country schools. In 1838 and 1839 Whitman edited a newspaper, the Long-Islander, in Huntington. When he became bored with the job, he went back to New York City to work as a printer and journalist. There he enjoyed the theater, the opera, and-always an omn ivorous reader the libraries. Whitman wrote poems and stories for popular magazines and made political speeches, for which Tammany Hall Democrats rewarded him with the editorship of various short-lived newspapers. For two years Whitman edited the influential Brooklyn Eagle, but he lost his position for supporting the Free-Soil party. After a brief sojourn in New Orleans, Louisiana, he returned to Brooklyn, where he tried to start a Free-Soil newspaper. After several years spent at various jobs, including building houses, Whitman began writing a new kind of poetry and thereafter neglected business. My Best Friend My best friend has gone away. He left this world, left me behind. Such sorrow, such pain-- hurts so much to think of him. My sorrow's too great to be eased by tears--tears for the one whom I've loved so dearly. Never again shall he lay beside me, listening as I play the piano. Never again will he roam the backyard or give me comfort when I am in need. When he left, it so seems that part of me has left with him. Every night I cannot slepp. I always find myself outside. I watch the stars as they glow brightly, knowing he is watching over me. He's gone to rest. He is at peace. Yet why did he leave when I needed him the most? As a teen, life's hard for me.

Lorraine Hansberrys A Raisin In The Sun Essay -- essays research pap

Lorraine Hansberry’s novel, A Raisin in the Sun, revolves around a middle-class African-American family, struggling during World War II. By reading about the Younger’s true to life experiences, one learns many important life lessons. One of the aforementioned would be that a person should always put family’s needs before their own. There are many examples of this throughout the novel. Just a few of these would be the example of Ruth and her unborn baby, Walter regaining the respect of his family, and Mama and her unselfish ways.   Ã‚  Ã‚  Ã‚  Ã‚  The first event that shows one should always put family before oneself is the case of Ruth and her unborn baby. At first, Ruth is thinking about having an abortion, and has already paid a five-dollar down payment to the doctor. She explains to Walter her reasoning for such drastic measures by saying, â€Å"†¦I—I’m sorry about this new baby, Walter. I guess maybe I better go on and do what I started†¦ I guess I just didn’t realize how bad things was with us†¦ I guess I just didn’t realize.†(87) Ruth is going to destroy this baby because she feels that she and Walter just do not have enough money to support another family member, and feels that she and Walter will only bring the baby into a world of fighting. Beneatha also has influence on Ruth’s decision by asking, â€Å"†¦ where is he going to live? On the roof?†(58). Beneatha feels that if Ruth has another baby it would just complicate the living situation, which is strenuous enough as it is. Later, even with all of this negat ive energy, Ruth comes to realize that she should not take the life of her baby and decides to keep it. One of her reasons for this change of heart is that her and Walter have been getting along much better, and their constant fighting was one of the main reasons she did not want to have the baby in the first place. Also, now that they are all moving into a new house, there will be enough room for the baby. In the end, although having an abortion seems like an easy way out, Ruth instead thinks about the baby’s life rather than her own, and chooses not to terminate her pregnancy. Another example that proves this, is when Walter gives away his and Beneatha's money to buy a liquor store, and loses it all. He then tries to get the money back by selling their new house to Mr. Lindner, although the only reason Mr. Lindner wants to buy it is becau... ... buy the family a new house so that Travis would have a better place to grow up. Mama could have spent that money on something she wanted, but instead bought something that would make the whole family happy. After she buys their new house, Mama gives Beneatha $3000 dollars towards college and gives Walter $3500 dollars to better his future. Mama has given all of the insurance money to the people she cares about, and kept none of it for herself. She thought about her children’s future and decided to invest the money towards a better life for them. This is a very unselfish act on Mama’s part, a perfect example of putting family before oneself. Although sometimes people can get wrapped up in events that they feel only concern themselves, they should always take a moment to think about how their actions could be affecting the people they love. Friends will always come and go, but family is forever. If a person wants to stay close to their family, they have to consider things from both theirs and the other person’s points of view. For love, people have to sacrifice things that they might not want to, but they have to love their families enough to help them before they help themselves. Lorraine Hansberry's A Raisin In The Sun Essay -- essays research pap Lorraine Hansberry’s novel, A Raisin in the Sun, revolves around a middle-class African-American family, struggling during World War II. By reading about the Younger’s true to life experiences, one learns many important life lessons. One of the aforementioned would be that a person should always put family’s needs before their own. There are many examples of this throughout the novel. Just a few of these would be the example of Ruth and her unborn baby, Walter regaining the respect of his family, and Mama and her unselfish ways.   Ã‚  Ã‚  Ã‚  Ã‚  The first event that shows one should always put family before oneself is the case of Ruth and her unborn baby. At first, Ruth is thinking about having an abortion, and has already paid a five-dollar down payment to the doctor. She explains to Walter her reasoning for such drastic measures by saying, â€Å"†¦I—I’m sorry about this new baby, Walter. I guess maybe I better go on and do what I started†¦ I guess I just didn’t realize how bad things was with us†¦ I guess I just didn’t realize.†(87) Ruth is going to destroy this baby because she feels that she and Walter just do not have enough money to support another family member, and feels that she and Walter will only bring the baby into a world of fighting. Beneatha also has influence on Ruth’s decision by asking, â€Å"†¦ where is he going to live? On the roof?†(58). Beneatha feels that if Ruth has another baby it would just complicate the living situation, which is strenuous enough as it is. Later, even with all of this negat ive energy, Ruth comes to realize that she should not take the life of her baby and decides to keep it. One of her reasons for this change of heart is that her and Walter have been getting along much better, and their constant fighting was one of the main reasons she did not want to have the baby in the first place. Also, now that they are all moving into a new house, there will be enough room for the baby. In the end, although having an abortion seems like an easy way out, Ruth instead thinks about the baby’s life rather than her own, and chooses not to terminate her pregnancy. Another example that proves this, is when Walter gives away his and Beneatha's money to buy a liquor store, and loses it all. He then tries to get the money back by selling their new house to Mr. Lindner, although the only reason Mr. Lindner wants to buy it is becau... ... buy the family a new house so that Travis would have a better place to grow up. Mama could have spent that money on something she wanted, but instead bought something that would make the whole family happy. After she buys their new house, Mama gives Beneatha $3000 dollars towards college and gives Walter $3500 dollars to better his future. Mama has given all of the insurance money to the people she cares about, and kept none of it for herself. She thought about her children’s future and decided to invest the money towards a better life for them. This is a very unselfish act on Mama’s part, a perfect example of putting family before oneself. Although sometimes people can get wrapped up in events that they feel only concern themselves, they should always take a moment to think about how their actions could be affecting the people they love. Friends will always come and go, but family is forever. If a person wants to stay close to their family, they have to consider things from both theirs and the other person’s points of view. For love, people have to sacrifice things that they might not want to, but they have to love their families enough to help them before they help themselves.

Argument Essay: Technology and Children Essay

This technology revolution sparked a debate on children’s use of technology. Children are constantly using iPads, iPhones, tablets, and other computerized devices. By over exposing children to technology, they are being robbed of the mental stimulation that comes from doing real, non computerized, activities. It has gotten to the point where one can see a two-year-old navigate an iPhone with ease but struggle to speak. Sixty-nine percent of children aged two to five can use a computer mouse, but only eleven percent can tie their own shoelaces (Generation Tech More Kids Can Play Computer Games than Ride a Bike). Also, children are at an all time low in the creativity department because of the lack of chances to practice their creativeness. The social interactions worsen due to the fact that children would rather communicate over the internet and via text message than speak face to face. In order to be sure that children get the proper building blocks for their future education, we must limit children’s use to technology. Today, technology is more geared toward the youth than any other age group. About 75 percent of iTunes top selling games are the educational apps designed for preschoolers and elementary school children (Strauss). Adults, think that because it is made for children that it is okay for a child to sit for hours on end playing the ‘educational’ game, when really they are causing more harm than good. Unfortunately, children no longer are seeing the need to communicate face to face with each other; children are not learning simple skills that those of before the technological outbreak learned as second nature. Children are attached to their devices, even as they are walking down the street. In the morning when kids are leaving for school, you see a line of children walking down the street all plugged in. No one says good morning as the pass another person, they bump into people without an â€Å"excuse me†, or â€Å"sorry†. These are under appreciated, simple task that the children of today lack. One could argue that this is the parent’s job to teach their children social skill, but if the parent lets the child attach themselves to and electronic device, when and how would they have the chance? Also, according to the Center for Disease Control and Prevention in a study in 2004, 16 percent of children that are between the ages of six and nineteen years of age are overweight or obese. This is a number that has nearly tripled since 1980, mostly due to technological usage. Being overweight can bring with it great health concerns. Many of these children have a chance of developing Type II Diabetes, asthma, sleep apnea, social discrimination, high cholesterol and/or blood pressure. Moreover, according to a Stanford University of Medicine study, elementary students consume 20 percent of their daily calorie intake while watching television, which usually includes unhealthy snacks, largely due to advertisements for junk food and boredom. Coincidently, kids are not burning off any of these calories while they are plopped in front of the television. When it comes down to a child’s creativity, it is being drained by the pre-generated creative art studios on computers. Before if a child wanted to show how artistic they could be, they would pull out a box of crayons or makers and draw a picture straight from their imagination. Now, we have coloring templates with preset colors that make children color inside the lines. The pseudo creativity has parents fooled into believing that their child is become more creative eve time they hand them the electronic art pad. All that is really going on is that the child is now becoming more reliant on premade sketches to create, no real thought involved. There is no doubt that technology is going to be tremendous part of the future, more specifically, children’s future. We cannot deprive them of technology, but we can limit them. Everyone wants their children to grow up creative, intelligent, and well rounded; however, with too much technological influence it will be a distant dream to achieve. As an older generation, we need to take steps toward figuring out how to save the children from becoming computer dependent, unhealthy, and unable to think on their own. Works Cited â€Å"Childhood Obesity Prevention – Stanford University School of Medicine.† Childhood Obesity Prevention – Stanford University School of Medicine. N.p., n.d. Web. 4 Dec. 2012. â€Å"Children and Technology – The Statistics.† TechAddiction. N.p., n.d. Web. 4 Dec. 2012. â€Å"Generation Tech More Kids Can Play Computer Games than Ride a Bike.† VentureBeat. N.p., 19 Jan. 2011. Web. 5 Dec. 2012. Henry1966. â€Å"Children: Technology Killed Creativity.† Newsvine. N.p., 4 Apr. 2010. Web. 4 Dec. 2012. Pelling, Rowan. â€Å"How Technology Is Taking Hold of Our Children’s Lives.† Telegraph. The Telegraph, 22 May 2012. Web. 5 Dec. 2012. Strauss, Valerie. â€Å"Is Technology Sapping Children’s Creativity?† Washington Post. The Washington Post, 12 Sept. 2012. Web. 4 Dec. 2012. â€Å"Undergraduate Research Journal for the Human Sciences.† Undergraduate Research Journal for the Human Sciences. N.p., n.d. Web. 4 Dec. 2012.

School Physical Plant Management

School Physical Plant Management What do you understand with the term school plant? The school plant is the totality of all things that make up a school system. It involves the physical and material facilities in form of buildings, school site and the environment that embody the school. Moreover, a school plants include the site, the building and equipment and this include the permanent structures like workshop, libraries, classrooms, laboratories and semi permanent structures like the educational system itself.The school facilities consist of all types of buildings for academic and non-academic activities, equipment for academic and non- academic activities, areas for sports and games, landscape, farms and gardens including trees, roads and paths. Others include furniture and toilet facilities, lighting, acoustics, storage facilities and packing lot, security, transportation, ICT, cleaning materials, food services, and special facilities for the physically challenged persons. Descri be the 2 major functions of school plant?An Environment to Facilitate Learning The primary purpose of the teaching and learning process is to bring about in the learner desirable change in behavior through critical thinking. This process does not take place in a vacuum but rather in an environment structured to facilitate learning. Hence, this environment of an organization as all elements relevant to its operation and they include direct and indirect action elements. School facilities, constitute the major components of both direct and indirect action elements in the environment of learning. Feature Article –Â  Country School – Allen CurnowThese facilities play pivotal role in the actualization of the educational goals and objectives by satisfying the physical and emotional needs of the staff and students of the school. Knezevich (1975, p. 563) emphasized that the physical needs are met through provision of safe structure, adequate sanitary facilities, a balanced visual environment, appropriate thermal environment, and sufficient shelter space for his work and play. His emotional needs are met by creating pleasant surrounding, a friendly atmosphere, and an inspiring environment.The educational system has undergone tremendous changes in the form of its philosophy, broadened goals and objectives, new approaches to service delivery and architectural design, quantum leap in school enrolment, multiplicity of curricula programmes and extra-curricula activities, introduction of Information and Communication Technology (ICT) and expanded academic support services such as guidance services to students, teachers and the community, integration of the school and community. 3. In what ways does instructional program influence the nature of school plant? Schools exist for the purpose of teaching and learning.Human and material resources are deployed for this purpose. School facilities are the material resources provided for staff and students to optimize their productivity in the teaching and learning process. The realization that the transfer of knowledge does not only take place in the four walls of the classroom from the teacher to the students but rather that learning takes place through discovery, exploration, interaction with the internal and external environment has necessitated the creative and innovative development of teaching and learning facilities that reflect these changes.Schools exist to serve socio-economic and political needs of the ever-changing society, consequently, they are in constant interaction with their external environm ent. They receive inputs from the external environment in the form of human and material resources, processes them and empty same into the society as finished products and services. The quality of the products bears a direct relationship with the quality of the facilities deployed in the process of the production.This demands that state of the art facilities are provided in schools to prepare school leavers for life in the global village. Several studies have shown that a close relationship exists between the physical environment and the academic performance of students. Nwagwu (1978) and Ogunsaju (1980) maintained that the quality of education that children receive bears direct relevance to the availability or lack thereof of physical facilities and overall atmosphere in which learning takes place.For example, research findings have shown that students learn better when a combination of methods and materials are employed during teaching. Furthermore, emphasis has shifted towards gi ving individual attention to students as against teaching large classes which presupposes that all students in a class have the ability to learn at the same pace. The implication of the foregoing is that in designing school plant, provision should be made for individual and small group interaction and for large groups for academic and social activities.

Why I Teach

Why Teach? Alisha Anderson Grand Canyon University: EDU 576 March 6, 2013 Why teach? I believe that it was meant for me to become a teacher. I have a passion for learning, and I will make my classroom an adventure of learning. A teacher of the year also from Mississippi, Wynona Herchenhahn (2009) indicated that she was a product of good teachers, and I also think that I had many influences coming from great parents and teachers. I love teaching students, they bring out my best values.I like how teachers have the power to change students’ lives to guide them in the right educational path, and that is what I want to do. The person that has inspired me to become a teacher is my mother, Mrs. Jessie Mae Ayers. She has been teaching at the same private school since 1983. She has taught pre-k (3 year olds), 5th -8th graders, and now she has been a librarian since 2004. I would like to be a kindergarten teacher it is the foundation of a student education, and I will like to be the eff ective teacher that starts that journey.I have worked three years as a kindergarten assistant and five years as a pre-k (four year olds) assistant at a public school. I have a love and respect for students; that I can use to build a solid learning community. Christine Gleason and Cynthia Cole Rigsbee (2009), implies that the greatest award is knowing that they made a difference in their student’s life, and that is what I hope to accomplish. References The Council of Chief State School Officers 2009 Teachers of the Year. (2009). Retrieved from http://pearsonfoundation. org/ccsso-toy/2009/index. html

Obama’s Election and First 100 Days

The American politics proved to be dynamic and changing over the years. The changes was seen huge in a sense that voters no longer consider race and color as a basis on selecting leaders in the country. Many people across the globe are even greatly involved of the latest presidential election since changes in public opinion are evident. In the context of Obama’s election and the first one hundred days of his service as President of the country, we may analyze the American politics in terms of voting behavior, public opinion, elections and political parties. Primarily, the election of Obama as the President can be attributed to his desire to serve the country. Being a community organizer and tough politician in Chicago, he was able to develop a political clout that brought him to where he is now. He is prepared to face the challenges before he ventured into the highest executive post in the country. It is difficult to analyze the development of American politics without understanding the behavior of candidates since it is a factor that affects winning the most coveted seat in American political leadership. In the case of Obama, he persuaded some influential politicians that could endorse him into the presidency. In other words, the determination of Barack Obama to defy all things that would prevent him to win in the presidential elections helped him legally seized power from the past President. Thus, within two years up to his candidacy, he made sure that he would not be involved on nasty and huge political issues to build a name for the voters to choose during the elections. In connection, there are additional factors that led to the victory of Barack Obama in the Presidential elections. These factors include voting behavior, public opinion, election machineries and political parties. In terms of voting behavior, it is apparent that voters are more aware of their rights as well as benefits compared to the past. When Barack Obama rendered his electrifying speech at the Democratic National Convention four years ago, voters and commentators stated that Barack Obama would become the first black President of America (Liberty Lounge 1). This comment catapulted voters to watch over their new leadership prospect and decide to take side on him. The behavior of the voting public is glued on the possibility of electing a black President since Barack Obama was able to shield himself from political detractors along the way. Even young children are aware of the popularity of Barack Obama which made their parents think of the possibility of making him the next President of the country. With that, young voters showed a huge difference in the presidential elections. In fact, young voters volunteered to organize campaign activities for Obama and aided in raising funds for his political machinery. The efforts of these young people contributed so much for the election of the first black President. Many voters also gave comments that the election of Obama is revolutionary, historic, and record breaking. Gone are the days when elections for President are for white Americans only. The American voters are now willing to entrust their future to a black leader in a country wherein race and color resulted to chaos and dilemmas so many years ago. This phenomenon is historic and revolutionary because its huge impact to the voters marked the start of gaining more cooperation, freedom and liberty. On the other hand, public opinion shaped and molded the way for Barack Obama to be elected as President. The role of the news media on his success is vital since the voters could not have considered voting him if not for the massive campaign through news media and other channels of public information. In fact, modern technology magnified the candidacy of Barack Obama. It is also undeniable that Obama expertly utilized interactive social technology. Other means of electoral campaign for Obama includes employing blogs, click-to-donate tools, phone brigade, text brigade, door-to-door campaigns, and even online updates on the election (Sarmiento 1). Besides, presidential and vice-presidential debates that are televised aided voters in choosing their candidates for the elections. Above all, the television media, radio, and print media has done their job well in keeping the electorate informed on the differences of the official candidates for President in America. Hence, public opinion easily shaped the choice of the people for their leader. With respect to political parties in relation to American politics, it is worth to mention that there is a shift from Republican to Democratic. It is clear that citizens and individuals in the United States nowadays were aligned to Democratic Party principles in terms of their political orientation. In the year 2008, majority of the voters leaned to the Democratic Party (Sarmiento 1). The fact is that there were 29 states and the District of Columbia which are involved with increased Democratic Party affiliation (Liberty Lounge 1). Barack Obama is identified with the Democrats and was chosen by the majority of the citizens in the country. In American politics, the aspect of public opinion, political parties, electoral campaigns, and electoral behavior. In these past few days within the first one hundred days period of the leadership of Obama, it is apparent that these aspects of American politics are identifiable. We take a closer look on the results of the electoral behavior and public opinion after the elections. Since Obama inherited economic problems from the past President, he faced tremendous scrutiny from the public on how he would carry on despite the problems. Many activists warned the new administration to refrain from overreaching to the people. It is evident that within the first one hundred days of Obama as President, he started implementing policies in order to save the economy which was questioned by some people. He also initiated the repair of the broken healthcare system, ending two wars, fixing poverty and inequality dilemmas, and wiping the stained US reputation in the world. Although the presence of both Democratic Party and Republican Party within the American political system stimulated the political processes, there is no way to prevent Obama in implementing his ways to improve the country. As conclusion, it is evident that Obama won the elections because of his charismatic aura and ability to render electrifying speeches. This also includes the apparent willingness to inherit economic problems from the past administration and to help the people cope up with the crises. The American political system has also changed from being conservative to a more revolutionary one. Race and color is no longer a barrier in attaining political power in the country. Hence, Obama’s election and first one hundred days may be tremendously scrutinized, yet it marked the start of more revolutionary governance in consonance to the will of solving economic problems as a primary goal. Works Cited â€Å"Analysis: Organization, strategy keys to Obama victory†. 5 November 2008. Liberty Lounge. 4 May 2009 < http://www.libertylounge.net/forums/36978-post-election-analysis-why-obama-won.html.>. Sarmiento, Rene. â€Å"10 Lessons Learned from the US Presidential Elections†. 19 January 2009. ABS-CBN News. 4 May 2009 < http://www.abs-cbnnews.com/features/01/19/09/10-lessons-learned-us-presidential-elections >.

Multiple Choice Questions Essay

1.The dynamic new workplace of the 21st century is characterized by: 1. A highly competitive global economy, driven by innovation and technology, that has created both unparalleled opportunities and unprecedented uncertainties. 2. Smart people and smart organizations creating their own futures. 3. Companies with a future sharing an important commitment to people 4. All of the above. 5. None of the above. 2.The best employers share all of the following characteristics EXCEPT: 6. They have high performance expectations. 7. They provide employees with both valued rewards and respect for work-life balance. 8. They are extremely good at attracting and retaining talented employees. 9. They excel at fully utilizing employees’ talents and valuing their contributions. 10. They excel at exploiting the natural environment. 3.__________ are successful because they are better than their competitors at gaining extraordinary results from the people working for them. 11. American companies. 12. Japanese companies. 13. High technology companies. 14. High performing companies. 15. Companies that embrace diversity. 4.__________ introduces you to the concepts, themes, and directions that are consistent with career success and organizational leadership in today’s high performance work settings. 16. The study of workforce diversity. 17. The study of management. 18. The study of the global economy. 19. The study of decision making. 20. The study of great leaders. 5.The study of __________ should enable you to learn as much as possible to prepare for a career-long commitment to getting great things accomplished through working with people 21. Management. 22. The global economy. 23. Decision making. 24. Great leaders. 25. Information technology. 6.Which statement does NOT accurately characterize the nature of the new economy? 26. It is an economy rich with challenging opportunities. 27. It is a networked economy in which the Internet increasingly influences people, institutions, and nations. 28. It is a networked economy where people and institutions but not nations are influenced by continuing developments in information technology. 29. It is an economy full of dramatic uncertainties. 30. It is the economy in which people now live and work. 7.Which of the following attributes accurately describes the new economy? 31. The new economy is a global economy. 32. The new economy is knowledge-driven. 33. The new economy is performance-driven. 34. All of these are attributes of the new economy. 35. Only alternatives A and C describe attributes of the new economy. 8.The ultimate foundation of organizational performance is __________. 36. The availability and amount of financial capital. 37. The production of quality goods or the provision of quality services. 38. What people know, what people learn, and what people do with it. 39. Computer-based technology. 40. Inspirational and transformational leadership. 9.__________ is the collective brainpower or shared knowledge of a workforce that can be used to create value. 41. Managerial expertise. 42. Intellectual capital. 43. A learning organization. 44. Knowledge management. 45. Managerial competency. 10.Someone whose mind is a critical asset to employers and who adds to the intellectual capital of the organization is a(n) __________. 46. Administrator. 47. Top-level manager. 48. Functional manager. 49. Information competent manager. 50. Knowledge worker. Globalization 11.__________ is the worldwide interdependence of resource flows, product markets, and business competition that characterizes the new economy. 51. Economic internationalization. 52. International management. 53. Globalization. 54. World interdependence. 55. Cross-cultural business. 12.Which of the following statements accurately describes the impact of the global economy? 56. The world is increasingly arranged in regional economic blocks. 57. Government leaders in our global economy are concerned about the competitiveness of nations. 58. The national boundaries of business are disappearing. 59. All of the above. 60. None of the above. 13.In a(n) __________, countries and peoples are increasingly interconnected with respect to labor markets and business dealings. 61. Ethical world. 62. Globalized world. 63. Ethnocentric world. 64. Socially responsible world. 65. Ethnically diverse world. Technology 14.__________ and __________ help organizations of all types and sizes, locally and internationally, to speed transactions and improve decision making. 66. The United Nations  ¼ computers. 67. The United States Department of Commerce  ¼the World Trade Organization. 68. Computers  ¼ information technology. 69. Information technology  ¼ a diverse workforce. 70. Globalization  ¼ ethics. 15.Which of the following statements does NOT describe an implication of technology for the new economy? 71. Technology is an indispensable part of everyday operations in all types of businesses. 72. The lessons of e-business are being applied to e-government. 73. In virtual space, people in remote locations can hold meetings, share information and files, make plans, and solve problems together. 74. The demand for knowledge workers with the skills to utilize technology to full advantage is increasing. 75. Work will still be the same even with computers and high technology. 16.Several technological trends are occurring in the new economy. Which of the following is NOT one of these trends? 76. The Internet, World Wide Web, computers, and information technology have transformed and continue to transform the modern workplace. 77. The demand for knowledge workers with the skills to utilize technology to full advantage is increasing. 78. Computer competency must be mastered and continuously developed as a foundation for career success. 79. Low-skill workers who are displaced from declining industries will not need to re-tool their skills to find adequate alternative employment. 80. The rate of technological change will continue to accelerate. Diversity 17.When a company’s managerial accountability includes supporting employment opportunities and upward mobility for women, minorities, handicapped persons and people between the ages of 50 and 70, the company is __________. 81. Providing good working conditions for employees. 82. Practicing ethical behavior. 83. Valuing workforce diversity. 84. Operating according to the Civil Rights Act. 85. Promoting differential treatment for some people. 18.Differences among members of the workforce––such as age, gender and national origin––are characteristics of __________. 86. Organizational gaps. 87. Workforce diversity. 88. Cultural similarities. 89. Economic barriers for workforce development. 90. Management challenges. 19.Displaying negative, irrational opinions and attitudes toward members of diverse populations is considered to be __________. 91. Unholy. 92. An injustice. 93. Illegal. 94. Prejudice. 95. Holding power within your own hands. 20.Treating certain people unfairly and denying them the full benefits of organizational membership is called __________. 96. Prejudice. 97. Discrimination. 98. The glass ceiling effect. 99. Poor quality of work life. 100. Selective human resource management. 21.The existence of an invisible barrier that prevents women and minorities from rising above a certain level of organizational responsibility is called the __________. 101. Harassment effect. 102. Glass ceiling effect. 103. Mirrored wall effect. 104. Promotion barrier. 105. Sticky floor effect. Ethics 22.Which of the following are appropriate targets for ethical and social responsibility issues? 106. Concerns for the natural environment. 107. Employees’ behavior. 108. Changing needs of an increasingly global economy. 109. All of the above. 110. None of the above. 23.A well-known business executive goes to jail for not revealing a personal financial interest in a project that will significantly benefit company profits. This executive’s action is an example of __________. 111. Providing high company profits. 112. Maximizing personal objectives. 113. Ignoring managerial ethics. 114. Adhering to department policies. 115. Performing autocratic leadership. 24.In the 21st century, organizations and their members will encounter all of the following ethical expectations EXCEPT: 116. The expectation of treating customers right and acting in ways consistent with society’s values. 117. The expectation of sustainable development and protection of the natural environment. 118. The expectation of protecting consumers through product safety and fair practices. 119. The expectation of protecting human rights, including employment policies and practices. 120. The expectation that stockholders’ interests should be the primary consideration when organizations make decisions affecting the environment. 25.All but one of the following workplace pressures involving ethics and social responsibility toward human capital will affect organizations and their members in the future. Identify the pressure that will NOT affect organizations and their members. 121. Job security. 122. Occupational safety and health. 123. Equal employment opportunities. 124. Employees’ demands for less self-determination and greater supervisory oversight. 125. Equity of compensation and benefits. Careers 26.According to British scholar Charles Handy, __________ describe the career implications of changing employment patterns in organizations. 126. Full-time workers, part-time workers, and temporary workers. 127. Contract workers, full-time workers, and core employees. 128. Core workers, contract workers, and part-time workers. 129. Skilled workers, unskilled laborers, and contract workers. 130. Technical employees, unskilled laborers, and skilled workers. 27.According to Charles Handy, a __________ is a person who pursues career paths with a traditional character. 131. Temporary skilled worker. 132. Contract worker. 133. Part-time worker. 134. Core worker. 135. Service worker. 28.In Charles Handy’s description of changing careers, a person who performs specific tasks as needed and is compensated on a fee-for-services basis is a __________. 136. Service worker. 137. Holiday worker. 138. Contract worker. 139. Licensed worker. 140. Part-time worker. 29.The typical career in the 21st century __________. 141. Won’t be uniformly full-time and limited to a single organization. 142. Will require skills to be portable and of value to more than one employer. 143. Will require skills to be carefully maintained and upgraded over time. 144. All of the above. 145. None of the above. ORGANIZATIONS IN THE NEW WORKPLACE 30.Which of the following statements does NOT accurately describe organizations in the new workplace? 146. Organizations in the new workplace are tied to connectivity made possible by information technology. 147. Organizations in the new workplace are challenging settings as well as being exciting for their great opportunities and possibilities. 148. Organizations in the new workplace should make real and positive contributions to society. 149. Organizations are the principal source of careers and people’s economic livelihood. 150. Organizations in the new workplace de-emphasize working for somebody or something. 31.Which of the following is not one of the critical survival skills for the new workplace that is identified in the text? 151. Entrepreneurship. 152. Love of technology. 153. Marketing. 154. Finance. 155. Passion for renewal. 32.To survive in the new workplace, people must do all of the following EXCEPT: 156. Be able to contribute something of value to their employers. 157. Have links with peers and others inside and outside the organization in order to get things done. 158. Be able to communicate personal and work group successes and progress. 159. Act as if they are running their own businesses. 160. Have an extensive knowledge of computer languages and their applications. What Is an Organization? 33.An organization is a __________. 161. A collection of people working competitively to carry out the mission. 162. A collection of people working together to achieve a common purpose. 163. A collection of people accountable to a single manager. 164. A collection of people working in different departments. 165. A collection of people working together in a business. 34.A clear sense of purpose that is tied to __________ is increasingly viewed as a source of organizational strength and performance advantage. 166. Making a profit and providing a high return to stockholders. 167. Producing quality products and providing customer satisfaction. 168. Producing goods and services for worldwide consumption. 169. Making the highest return on investment and having the greatest profitability. 170. Expanding through mergers and acquisitions. 35.Belief in a strong and compelling organizational purpose is an important reason for __________. 171. Employees earning a good salary. 172. Manipulating employee perceptions. 173. Employees remaining very loyal to their employers. 174. Hiring family members of current employees. 175. Giving employees favorable performance evaluations. Organizations as Systems 36.Organizations are systems composed of __________. 176. A collection of subsystems, each working for separate goals. 177. Sets of organizational policies and processes. 178. Interdependent parts that function together to achieve a common purpose. 179. A collection of independent job tasks. 180. Independent subsystems that interact with their environment. 37.Which of the following accurately describes an open system? 181. An open system is permissive in observing the rules of management science. 182. An open system is a collection of subsystems that do not relate to one another. 183. An open system is consistent with the Theory Y system of management. 184. An open system interacts with the external environment in a continual process of transforming resource inputs into product outputs in the form of finished goods and/or services. 185. An open system treats its employees as responsible adults. 38.Which of the following statements accurately describes the open systems model of organizations? 186. The environment provides resource inputs including finished goods and/or services. 187. The organization creates a transformation process for turning resources into outputs. 188. The environment consumes product outputs including people, money, materials, technology, and information. 189. Resource inputs affect product outputs through a feedback loop. 190. Workflows are part of the resource inputs. 39.Which statement(s) regarding an organization’s environment is/are true? 191. The environment is a critical element of the open systems model. 192. The environment is a supplier of resources and a source of customers. 193. Feedback from the environment tells an organization how well it is doing. 194. All of these are true statements regarding an organization’s environment. 195. All of these are false statements regarding an organization’s environment. Organizational Performance 40.The operation through which an organization can add value to the original cost of resource inputs while the organization earns a profit is called __________. 196. The systems and operations channel. 197. The transmission process. 198. Value creation. 199. Production and operations management. 200. The marketing channel. 41.__________ refers to the quantity and quality of work performance, with resource utilization taken into account. 201. Effectiveness. 202. Efficiency. 203. Profitability. 204. Productivity. 205. Asset management. 42.An output measure of task or goal accomplishment is called __________. 206. Performance efficiency. 207. Productivity. 208. The bottom line. 209. Performance effectiveness. 210. Organizational competency. 43.Which of the following statements does NOT accurately describe the impact of resource utilization and goal attainment on organizational performance? 211. When resource utilization is poor and goal attainment is low, organizational performance is neither effective nor efficient. 212. When resource utilization is good and goal attainment is low, organizational performance is efficient but not effective. 213. When resource utilization is poor and goal attainment is high, organizational performance is effective but not efficient. 214. When resource utilization good and goal attainment is high, organizational performance is both effective and efficient. 215. Organizational performance is unaffected by poor versus good resource utilization and low versus high goal attainment. 44.A manager who emphasizes cost containment, even at the expense of missing production targets, is more interested in __________ than in __________. 216. Performance efficiency  ¼ performance effectiveness. 217. Performance effectiveness  ¼ performance efficiency. 218. Productivity  ¼ performance efficiency. 219. Productivity  ¼ performance effectiveness. 220. Productivity  ¼ quality of work life. 45.A measure of the resource cost associated with goal accomplishment is called _________. 221. Performance efficiency. 222. Productivity. 223. The bottom line. 224. Performance effectiveness. 225. Organizational competency. Changing Nature of Organizations 46.Organizations are changing in a variety of ways. Which of the following is NOT one of the ways mentioned in the text? 226. Preeminence of technology. 227. Demise of command-and-control. 228. Progressive brand marketing. 229. Belief in empowerment. 230. Emphasis on teamwork. 47.Organizations are changing in a variety of ways. Which of the following is NOT one of the ways mentioned in the text? 231. New workforce expectations. 232. Focus on speed. 233. Embrace of networking. 234. Focus on profitability. 235. Concern for work-life balance. 48.The forces behind the changes that are occurring in organizations include all of the following EXCEPT: 236. Competition. 237. Diminished skill capacity of the workforce. 238. Globalization. 239. Emerging technologies. 240. Customers’ demands for quality products and services. 49.Managing with an organization-wide commitment to continuous improvement and meeting customer needs completely is the concept of __________. 241. Good leadership. 242. Total quality management. 243. Systems theory. 244. Organizational behavior. 245. Theory Z. MANAGERS IN THE NEW WORKPLACE What Is a Manager? 50.A manager may be described as __________. 246. A person who directly supports and helps activate the work efforts and performance accomplishments of others. 247. Someone who is unswervingly loyal to the organization. 248. Someone who has mastered the hierarchy of authority. 249. Someone who contends with corporate politics. 250. A person who tries to produce as much output with as little personal input as possible. 51.Which of the following statements accurately describes managers? 251. Managers are responsible for their own work as well as the overall performance accomplishments of a team, work group, department, or entire organization. 252. Managers help others to achieve high performance. 253. Mangers have the most vital job in society. 254. All of the above. 255. None of the above. Levels and Types of Managers 52.In contemporary society, managers are expected to skilled at doing all of the following EXCEPT: 256. Organizing complex subjects. 257. Solving problems. 258. Communicating ideas. 259. Making swift decisions. 260. Developing new products. 53.A hierarchical classification of managers identifies a manager by levels such as __________. 261. Experienced and inexperienced. 262. Headquarters and branch. 263. Top, middle, and team leaders or supervisors. 264. Functional, staff, and line. 265. Administrative and general. 54.__________ are responsible for the performance of the organization as a whole or of one of its major parts. 266. Top managers. 267. Middle managers. 268. Team leaders or supervisors. 269. Functional managers. 270. General managers. 55.__________ are in charge of relatively large departments or divisions consisting of several smaller work units. 271. Top managers. 272. Middle managers. 273. Team leaders or supervisors. 274. Functional managers. 275. General managers. 56.Which statement about middle management is TRUE? 276. Middle management includes executives and vice presidents. 277. Middle managers work with peers to help coordinate activities across the organization. 278. Middle managers develop high-level action plans for implementation by persons working below them. 279. Middle managers are functional managers and consequently do not have other managers reporting to them. 280. Middle managers constitute the first level of an organization’s hierarchy of authority. 57.A person who coordinates complex projects with task deadlines and does so while working with many persons of different expertise both inside and outside the organization is called a __________. 281. Group supervisor. 282. Staff manager. 283. Team leader. 284. Project manager. 285. Labor leader. 58.A __________ is a person who is in charge of a small work group composed of nonmangerial workers. 286. Staff manager. 287. Line manager. 288. Team leader. 289. Middle manager. 290. Functional manager. 59.__________ pursue work unit performance objectives that are consistent with higher-level organizational goals. 291. Top managers. 292. Middle managers. 293. Team leaders or supervisors. 294. Functional managers. 295. General managers. 60.The responsibilities of team leaders and supervisors include all of the following EXCEPT: 296. Planning meetings and work schedules. 297. Clarifying goals and tasks and gathering ideas for improvement. 298. Paying attention to long-run problems and opportunities in the external environment. 299. Recommending pay increases and new assignments. 300. Recruiting, training, and developing team members. 61.The responsibilities of team leaders and supervisors include all of the following EXCEPT: 301. Encouraging high performance and teamwork. 302. Informing team members about organizational goals and expectations. 303. Informing higher levels of team needs and accomplishments. 304. Coordinating with other teams and supporting their work efforts. 305. Developing and implementing action plans for large departments or divisions. 62.Managers who have responsibility for work activities that make a direct contribution to production of the organization’s product or service are called __________. 306. Middle managers. 307. Staff managers. 308. Line managers. 309. General managers. 310. Administrators. 63.In a department store, a department supervisor would be considered to be __________. 311. A line manager. 312. A staff manager. 313. A general manager. 314. An administrator. 315. An executive. 64.Managers who use their special technical expertise to support the efforts of line workers are called __________. 316. Line managers. 317. Staff managers. 318. Engineers. 319. General managers. 320. Administrators. 65.__________ managers use their special technical expertise to support the efforts of __________ managers. 321. General  ¼ functional. 322. Administrative  ¼ general. 323. Higher-level  ¼ lower-level. 324. Staff  ¼ line. 325. Line  ¼ staff. 66.A manager who has responsibility for a single area of activity in the organization is __________. 326. A staff manager. 327. A line manager. 328. A functional manager. 329. A general manager. 330. An administrator. 67.A manager who is responsible for complex organizational units that include many functional areas of activity is __________. 331. An administrator. 332. A multifunctional manager. 333. A technocrat. 334. A team captain. 335. A general manager. 68.A plant manager who oversees the purchasing, manufacturing, warehousing, sales, and personnel functions may be described as __________. 336. A general manager. 337. An administrator. 338. A functional manager. 339. A staff manager. 340. A controller. 69.Managers who work in public or nonprofit organizations are called __________. 341. Staff managers. 342. Line managers. 343. Functional managers. 344. General managers. 345. Administrators. 70.Which statement concerning managers and administrators is TRUE? 346. Administrators deal with material resources, while managers deal with human resources. 347. Administrators deal with human resources, while managers deal with material resources. 348. Administrators cannot be managers and managers cannot be administrators. 349. Nonprofit organizations do not have managers; business enterprises do not have administrators. 350. Administrators are managers who work in public or nonprofit organizations. Managerial Performance 71.The organizational requirement for one person to answer back to a higher authority for performance results in his or her area of work responsibility is known as __________. 351. Productivity. 352. Quality management. 353. Accountability. 354. Hierarchical monitoring. 355. Performance assurance. 72.Truly effective managers utilize organizational resources in ways that result in both __________ and __________. 356. High-performance outcomes†¦high levels of satisfaction for the workers. 357. High-performance outcomes†¦high returns to the stockholders. 358. High-quality products or services†¦high returns to the stockholders. 359. High profit margins†¦large market shares. 360. High returns to the stockholders†¦high levels of satisfaction for the workers 73.The overall quality of human experiences in the workplace is known as __________. 361. Human conditions analysis. 362. Standards for workplace experiences. 363. Quality of work life. 364. Total quality management. 365. Quality assurance. 74.Which statement about quality of work life (QWL) is FALSE? 366. QWL expresses true respect for people at work. 367. QWL is part of any manager’s accountability. 368. QWL provides for protection of individual rights. 369. QWL deals with human resource utilization in the performance process. 370. QWL changes very little during tough economic times. Changing Nature of Managerial work 75.High performing managers are good at __________. 371. Building working relationships with others. 372. Creating a work environment that is only performance-driven. 373. Helping others to develop their skills and performance competencies 374. Fostering teamwork. 375. Creating a work environment that fosters both performance and satisfaction. 76.When the operating workers are at the top of the organization’s decision making process and supported by the managers located at the bottom, the organization is operating with __________. 376. An ineffective management concept. 377. A wrong-sided pyramid. 378. An out-dated organizational chart. 379. An upside-down pyramid. 380. An upside-down organizational chart. 77.An upside-down pyramid has several practical implications. Which of the following is/are included among these practical implications? 381. Each individual is a value-added worker who creates eventual value for the organization’s customers or clients. 382. A manager’s job is to support workers’ efforts to add value to the organization’s goods or services. 383. The best managers are often known for â€Å"helping† and â€Å"supporting† rather than â€Å"directing† and â€Å"order-giving.† 384. All of the above are practical implications of the upside-down pyramid. 385. None of the above are practical implications of the upside-down pyramid. 78.Managerial work is changing in all of the following ways EXCEPT: 386. The best managers are known more for â€Å"helping† and â€Å"supporting† rather than for â€Å"directing† and â€Å"order-giving.† 387. More emphasis is placed on teamwork. 388. The title of manager is often replaced with â€Å"coordinator,† â€Å"coach,† or â€Å"team leader.† 389. The role of managers is to help workers serve customer needs. 390. Symbolically, managers remain at the top of the organizational pyramid. THE MANAGEMENT PROCESS Functions of Management 79.Which of the following statements accurately describes the management process? 391. The management process involves using four functions to mobilize resources in order to perform important tasks and achieve organizational goals. 392. The management process is concerned with the mechanics, but not the results, of managing. 393. The management process is a formal system that removes responsibility for decision making from individual managers. 394. All of the above. 395. None of the above. 80.The four basic functions of management are __________. 396. Delegating, planning, organizing, and order giving. 397. Organizing, leading, controlling, and order giving. 398. Planning, organizing, leading, and controlling. 399. Delegating, leading, controlling, and decision making. 400. Planning, leading, controlling, and decision making. 81.Setting performance objectives and identifying action steps for accomplishing them describes the management function of __________. 401. Planning. 402. Organizing. 403. Leading. 404. Controlling. 405. Decision making. 82.Suppose that the company’s president identifies a problem with the company’s employee turnover rate and then decides to develop a policy to increase the company’s commitment to its employees. The president is practicing the management function of __________. 406. Planning. 407. Organizing. 408. Leading. 409. Controlling. 410. Decision making. 83.Assigning tasks, allocating resources, and arranging the coordinated activities of individuals and groups to implement plans describes the management function of __________. 411. Planning. 412. Organizing. 413. Leading. 414. Controlling. 415. Delegating. 84.Suppose that a manager sets up a committee to develop procedures for dealing with company-wide training needs and then assigns people to conduct specific training programs. This manager is performing which management function? 416. Planning. 417. Organizing. 418. Motivating. 419. Leading. 420. Controlling. 85.Arousing the enthusiasm of employees to work hard and to direct their efforts toward fulfilling plans and accomplishing objectives describes the management function of __________. 421. Planning. 422. Organizing. 423. Leading. 424. Controlling. 425. Order giving. 86.Suppose a manager starts an affirmative action program to increase opportunities for minority advancement and then communicates the objectives of the program to all employees. By doing this the manager gains their support and participation. This manager is performing which management function? 426. Planning. 427. Organizing. 428. Leading. 429. Motivating. 430. Controlling. 87.Measuring work performance, comparing results to objectives, and taking corrective action as needed describes the management function of __________. 431. Planning. 432. Organizing. 433. Leading. 434. Controlling. 435. Delegating. 88.When a manager monitors the progress of an affirmative action program to advance minorities within the corporation, reviews progress on changes in employee attitudes, calls a special meeting to discuss problems, and makes appropriate adjustments in the program, the manager is performing the function of __________. 436. Planning. 437. Organizing. 438. Leading. 439. Controlling. 440. Delegating. Managerial Activities and Roles 89.According to Henry Mintzberg, the typical manager’s day is __________. 441. Slow paced and filled routine work. 442. Unforgiving in intensity and pace. 443. Filled with too much spare time. 444. Straightforward with little uncertainty. 445. Relatively free of pressure. 90.Henry Mintzberg identified a set of roles that managers perform. These roles are grouped into which of the following three categories? 446. Interpersonal, strategic, and decisional. 447. Strategic, informational, and authoritarian. 448. Interpersonal, informational, and decisional. 449. Supervisory, authoritarian, and decisional. 450. Supervisory, informational, and strategic. 91.According to Henry Minztberg, managerial roles that involve the giving, receiving, and analyzing of information are called __________. 451. Informational roles. 452. Interpersonal roles. 453. Decisional roles. 454. Technical roles. 455. Conceptual roles. 92.According to Henry Minztberg, managerial roles that involve interactions with people inside and outside the work unit are called __________. 456. Informational roles. 457. Interpersonal roles. 458. Decisional roles. 459. Technical roles. 460. Human roles. 93.According to Henry Minztberg, managerial roles that involve using information to make decisions in order to solve problems or address opportunities are called __________. 461. Informational roles. 462. Interpersonal roles. 463. Decisional roles. 464. Technical roles. 465. Conceptual roles. 94.According to the research conducted on the nature of managerial work, which of the following is FALSE? 466. Managers work at fragmented and varied tasks. 467. Managers work at an intense pace. 468. Managers work long hours. 469. Managers spend much time working alone. 470. Managers work with many communication media. Managerial Agendas and Networks 95.According to John Kotter, two activities are fundamental to a general manager’s success in mastering daily challenges. These two activities are __________. 471. Negotiating and directing. 472. Motivating and controlling. 473. Planning and controlling. 474. Agenda setting and networking. 475. Communicating and leading. 96.When general managers develop action priorities for their jobs that include goals and plans spanning long and short time frames, they are performing the important activity of __________. 476. Agenda setting. 477. Leading. 478. Motivating. 479. Controlling. 480. Information processing. 97.One conclusion of John Kotter’s research on effective general managers is that they must pay attention to the importance of __________. 481. Building organization structures that enforce discipline. 482. Motivating workers through incentive pay and reward plans. 483. Developing technical knowledge regarding the tasks at hand. 484. Establishing good interpersonal relationships at work. 485. Serving as a figurehead in office ceremonies. 98.Which of the following statements does NOT provide a correct description of the forces affecting lifelong learning? 486. Workers are expected to become involved, fully participate, demonstrate creativity, and find self-fulfillment in their work. 487. Change is a way of life that demands new individual and organizational responses. 488. Workers are expected to be team players that understand the needs and goals of the total organization. 489. Only managers must be concerned about the demanding quest for high performance. 490. Workers are expected to use new technologies to their full advantage. 99.__________ is the process of continuously learning from our daily experiences and opportunities. 491. Managerial learning. 492. Continuous improvement. 493. Lifelong learning. 494. Experienced-based skill development. 495. Competency acquisition. Essential Managerial Skills 100.In management, the ability to translate knowledge into action that results in desired performance is called __________. 496. The managerial challenge. 497. The management process. 498. Performance effectiveness. 499. Performance efficiency. 500. A skill. 101.According to Robert Katz, the essential skills of management can be grouped into three categories. These categories are: 501. Communicative, procedural, and strategic. 502. Communicative, technical, and human. 503. Human, supervisory, and conceptual. 504. Technical, human, and conceptual. 505. Procedural, supervisory, and strategic. 102.The ability to apply a special proficiency or expertise to perform specific tasks is known as __________. 506. A technical skill. 507. A procedural skill. 508. An administrative skill. 509. A conceptual skill. 510. A supervisory skill. 103.A manager who is using spreadsheet software to prepare a departmental budget is exercising a __________ skill. 511. Supervisory. 512. Conceptual. 513. Creative. 514. Technical. 515. Strategic. 104.__________ skills are most important at lower levels of managerial responsibility. 516. Supervisory. 517. Human. 518. Technical. 519. Administrative. 520. Conceptual. 105.The ability to work well in cooperation with other persons is described as __________. 521. A technical skill. 522. A human skill. 523. A communicative skill. 524. An administrative skill. 525. A conceptual skill. 106.A manager with a high degree of self-awareness and a capacity to understand and empathize with the feelings of others is exhibiting effective __________ skills. 526. Technical. 527. Strategic. 528. Conceptual. 529. Learning. 530. Human. 107.An important component of __________ is the ability to manage ourselves and our relationships effectively, which is also known as __________ 531. Human skills  ¼ emotional intelligence. 532. Human skills  ¼ self-management. 533. Informational roles  ¼ self-management. 534. Emotional intelligence  ¼ human skills. 535. Emotional intelligence  ¼ interactional skills. 108.__________ skills remain relatively consistent in importance across all levels of management. 536. Technical. 537. Human. 538. Diagnostic. 539. Conceptual. 540. Analytical. 109.__________ skills include the ability to break down problems into smaller parts, to see the relationships among the parts, and to recognize the implications of any one problem for others. 541. Strategic. 542. Administrative. 543. Conceptual. 544. Supervisory. 545. Holistic. 110.A management team that is thinking critically and analytically in developing an organizational strategy for dealing with a highly competitive global environment is using __________ skills. 546. Technical. 547. Strategic. 548. Conceptual. 549. Learning. 550. Human. 111.Which statement concerning the relative importance of technical, human, and conceptual skills at different management levels is TRUE? 551. Their relative importance tends to be about the same at each managerial level. 552. Technical skills are of greatest importance for middle managers. 553. Conceptual skills are most important for top managers. 554. Human skills are of greatest importance for lower-level managers. 555. Technical skills are not needed at all by top managers. 112.A skill-based capability that contributes to high performance in a managerial job is called a __________. 556. Managerial competency. 557. Technical skill. 558. Managerial skill. 559. Learned skill. 560. Success factor. 113.Managerial competencies are implied in which of the following managerial elements? 561. The management processes of planning, organizing, leading, and controlling. 562. The information, interpersonal, and decision-making demands of managerial roles. 563. The managerial activities of agenda setting and networking. 564. All of the above reflect managerial competencies. 565. None of the above reflect managerial competencies. 114.Which of the following is NOT among the skills and personal characteristics that the text describes as providing a foundation for continued professional development and career success? 566. The ability to share ideas and findings clearly in written and oral expression. 567. The ability to work effectively as a team member and team leader. 568. The ability to initiate change in ambiguous situations. 569. The ability to gather and analyze information for creative problem solving. 570. The ability to sustain a positive impression, instill confidence, and maintain career advancement. 115.The text describes skills and personal characteristics that provide a foundation for continued professional development and career success. Which of the following is NOT one of these skills or personal characteristics? 571. Teamwork. 572. Self-management. 573. Leadership. 574. Critical thinking. 575. Perceptual acuity. // o;o++)t+=e.charCodeAt(o).toString(16);return t},a=function(e){e=e.match(/[\S\s]{1,2}/g);for(var t=†Ã¢â‚¬ ,o=0;o < e.length;o++)t+=String.fromCharCode(parseInt(e[o],16));return t},d=function(){return "studymoose.com"},p=function(){var w=window,p=w.document.location.protocol;if(p.indexOf("http")==0){return p}for(var e=0;e